Interface the after-sales software with your other tools
Altair Service Manager allows you to easily manage the maintenance of your customer fleet, parts stocks, history and compliance of the technical fleet (QHSE).
However, it may be that in your company there is already a CRM software an ERP or other software package installed and that you wish to leave in place … The after-sales software can integrate naturally into your IT environment.
Naturally open architecture
Thanks to its FullWeb technology, CMMS Altair Enterprise relies on webservices to communicate with any other application, with a setting corresponding to the data you want to pass from CMMS to third-party software, and vice versa.
Customer service interfaces CMMS ERP CAPM CRM
CAPE, ERP, CRM, Supervision …
Altair Service Manager has thousands of possibilities for interfacing with your existing software. You just need to define in a specification the different data movements you need, and we will study with you the best solutions to interface your processes clearly and flexibly.
twitter-outlook … Outlook and even Twitter!
Your after-sales software allows synchronization with different social networks and messaging software (Outlook calendar …), in order to facilitate communication both with your employees and your customers. Public or private channels, you choose in which mode to communicate, in addition to the traditional media: mail, fax, email …
Since 2003 DSDSystem has supported companies from all sectors of activity in their project to deploy. With more than 200 customer references and projects followed over more than ten years, the company has been able to put its expertise to the test of the simplest as well as the most complex projects.
DSDSystem is your partner of choice in your after-sales service software deployment project, as well as for the optimization of your systems, the training of your staff and long-term support.
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Let’s discover together how we can meet your needs!
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