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Altair Service Management after-sales software

Build customer loyalty on a dedicated portal

TOGETHER TO FIGHT COVID-19

IN ORDER TO COMBAT THE SPREAD OF COVID-19, DSDSYSTEM BECAME A FINANCIAL PARTNER OF THE INSTITUT PASTEUR DE LILLE. RESEARCHERS OF THE INSTITUT PASTEUR DE LILLE NEED YOUR SUPPORT MORE THAN EVER!

Customer relationship management

Have a complete follow-up of your customers, from punctual quotes to long-term contracts. Integrate and precisely manage the technical equipment installed at each address. Give them a real web service portal!

Control of your flows and stocks

Have a precise vision of your parts stocks, but also of equipment transfers (site-site, site-workshop …). Manage your suppliers, automate restocking and avoid unpleasant surprises! user-friendly and customizable ergonomics.

Intervention management

Altair Service Manager is a complete after-sales service software, real CMMS embedded including an intelligent management of preventive operations (maintenance) and a dynamic planning of curative (troubleshooting).

The advantages of Altair Service Manager

100% web technology

Altair is web software: once installed on the server, it is accessible from any workstation without installation.

At home or in the cloud

Every business is different. Whether or not you have an IT department, an investment budget or rather an operational budget, we have a deployment solution that will suit you.
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Fully configurable

Have a tool in your image and adapt its functioning to yours. With software administration, configure screens, users, reporting …

Some customer references

Altair’s technology is …

Full Web Features

users

Works checked by year

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+33 (0)3 20 51 44 24

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